Privacy Policy — tk1983 Platform

This Privacy Policy ("Policy") describes how tk1983 ("the Platform", "we", "us", "our") collects, uses, stores, discloses, and protects the personal data of individuals ("you", "your", "the Member") who register for, access, or use the tk1983 online gaming and sports-betting platform available at tk1983.app.

tk1983 is committed to protecting the privacy and personal data of every individual who interacts with the Platform. We recognise that Members in Bangladesh place their trust in us when they share personal information, and we take that responsibility seriously. This Policy is intended to give you a clear and honest account of our data practices so that you can make informed decisions about your use of the Platform.

By registering an account on the tk1983 Platform or by continuing to use the Platform after this Policy has been published or updated, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. This Policy should be read alongside the Terms & Conditions, which are incorporated by reference.

For the purposes of this Policy, tk1983 acts as the data controller in respect of the personal data collected through the Platform. As data controller, tk1983 determines the purposes for which and the means by which personal data is processed.

All data-related enquiries, access requests, correction requests, and deletion requests should be directed to the tk1983 data team via the contact details provided in Section 15 of this Policy. tk1983 will respond to all legitimate data requests within the timeframes set out in Section 11.

tk1983 collects the following categories of personal data in connection with the registration, operation, and improvement of the Platform:

tk1983 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data (beyond responsible gaming self-assessments), or biometric data unless specifically required by applicable law or regulatory obligation and only with your explicit consent.

tk1983 collects personal data through the following channels and mechanisms:

• Direct registration: Data you provide when creating your tk1983 account, including name, date of birth, contact details, and chosen payment methods.
• Account activity: Data generated as you use the Platform — games played, bets placed, deposits made, withdrawals requested, and responsible gaming tools activated.
• Identity verification: Documentation you submit in response to a KYC or source-of-funds request, such as a national identity card, passport scan, or utility bill.
• Payment providers: Transactional confirmation data received from bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank when you complete a deposit or withdrawal.
• Cookies and tracking technologies: Technical and usage data collected automatically when you visit the Platform. See Section 8 for full details.
• Customer support interactions: Information you voluntarily share when contacting tk1983 via live chat or email, including the content of those communications.
• Third-party game providers: Limited session and outcome data received from Service Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi in connection with game rounds you participate in.

tk1983 processes your personal data only where a valid legal basis exists for doing so. The legal bases we rely upon are as follows:

• Contractual necessity: Processing required to perform the contract between you and tk1983, including operating your account, processing deposits and withdrawals, and delivering the gaming and betting services you have requested.
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements, including anti-money laundering checks, identity verification obligations, and record-keeping requirements.
• Legitimate interests: Processing carried out for tk1983's legitimate business interests where those interests are not overridden by your rights and interests. This includes fraud prevention, platform security, responsible gaming monitoring, and general service improvement.
• Consent: Processing for marketing and promotional communications, where you have given your explicit prior consent. You may withdraw your consent at any time by updating your account communication preferences or by contacting support.

tk1983 uses the personal data it collects for the following purposes:

• To create, verify, maintain, and manage your tk1983 Member account.
• To process deposits and withdrawals in Bangladeshi Taka (৳) via your chosen payment method, including bKash, Nagad, Rocket, and Upay.
• To verify your identity and age in compliance with our 18+ policy and applicable KYC requirements.
• To detect, investigate, and prevent fraudulent transactions, money laundering, and other forms of financial crime or abuse on the Platform.
• To monitor your gaming behaviour for the purposes of responsible gaming, including identifying indicators of potential problem gambling and applying any self-imposed limits you have set.
• To respond to your support requests, resolve complaints, and maintain records of customer service interactions.
• To send you service communications — including deposit confirmations, withdrawal notifications, account security alerts, and updates to these Terms or this Policy — which are necessary for the operation of your account.
• To send promotional communications about tk1983 bonuses, new games, and special events relevant to the Bangladesh market, where you have consented to receive such communications.
• To improve, optimise, and personalise the Platform's features, game selection, and user experience based on aggregated usage data.
• To enforce our Terms & Conditions and take action against Members who engage in Prohibited Conduct.

tk1983 does not sell, rent, or trade your personal data to any third party. We share personal data only in the limited circumstances described below and only to the extent necessary for the stated purpose:

• Payment processors: We share the financial data necessary to complete your deposit or withdrawal with the relevant payment provider (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank). These providers process your data under their own privacy policies and are bound by applicable financial data security standards.
• Game and technology service providers: We share session identifiers and game-round data with integrated Service Providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) solely to enable the delivery of game content and the settlement of game outcomes. These providers are contractually prohibited from using your data for any other purpose.
• Identity verification partners: Where we use third-party KYC or identity-verification services, we share the identity documents and data you submit for verification. These partners are bound by strict data-processing agreements.
• Legal and regulatory authorities: We may disclose personal data to relevant governmental or law enforcement authorities where required to do so by applicable law, court order, or regulatory requirement. We will only disclose the minimum data necessary to satisfy the legal obligation.
• Fraud prevention services: We may share technical and financial data with specialist fraud-detection providers to protect the Platform and its Members from financial crime.

All third parties with whom tk1983 shares personal data are required to handle that data in a manner consistent with this Policy and to implement appropriate technical and organisational security measures.

The tk1983 Platform uses cookies and similar tracking technologies to improve your experience, maintain your logged-in session, analyse usage patterns, and detect fraudulent activity. The following categories of cookies are used:

• Strictly necessary cookies: Required for the core operation of the Platform, including maintaining your authenticated session and remembering your account preferences. These cannot be disabled.
• Functional cookies: Used to remember your language preferences, display settings, and responsible gaming limits across sessions.
• Analytics cookies: Used to understand how Members navigate the Platform, which games are most popular, and where technical errors occur, enabling us to improve the service. Usage data collected via analytics cookies is aggregated and anonymised where possible.
• Security cookies: Used to detect and prevent fraudulent login attempts, bot activity, and other automated attacks on Member accounts.

Most web browsers allow you to control cookie settings through the browser's preferences. Disabling strictly necessary cookies may prevent you from logging in or using core Platform features. For analytics and functional cookies, you may adjust your preferences through your account settings. tk1983 does not use third-party advertising or retargeting cookies.

tk1983 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or accounting obligations. The following retention principles apply:

• Active account data is retained for the duration of your membership and for a minimum period of five (5) years following account closure, to comply with anti-money laundering and financial record-keeping requirements.
• Identity verification documents (national ID, passport scans) are retained for a minimum of five (5) years from the date of verification or from the date of account closure, whichever is later.
• Transaction records — including all deposit and withdrawal data — are retained for a minimum of five (5) years following the date of each transaction.
• Customer support communications are retained for a period of three (3) years following the resolution of the relevant support request or complaint.
• Marketing consent records are retained for as long as you remain a Member, and for two (2) years following account closure or withdrawal of consent.
• Technical and usage data collected via cookies and analytics tools is retained in anonymised form for up to two (2) years.

Following the expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be associated with any identifiable individual.

tk1983 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. These measures include, but are not limited to:

• Industry-standard 256-bit TLS/SSL encryption for all data transmitted between your device and the tk1983 Platform.
• Encryption of sensitive data fields — including financial account identifiers and identity document references — at rest within tk1983's infrastructure.
• Role-based access controls ensuring that tk1983 staff can only access Member data relevant to their specific operational responsibilities.
• Regular security audits and vulnerability assessments of the Platform's technical infrastructure.
• Multi-factor authentication requirements for all internal administrative access to Member data.
• Continuous automated monitoring for unusual login patterns, fraudulent transactions, and potential data breaches.

In the event of a personal data breach that poses a risk to your rights and interests, tk1983 will notify affected Members without undue delay and will take immediate steps to contain and remediate the breach.

As a data subject, you hold the following rights in relation to the personal data that tk1983 holds about you. To exercise any of these rights, please contact us using the details in Section 15.

• Right of access: You have the right to request a copy of the personal data tk1983 holds about you, together with information about how that data is being used. tk1983 will respond to access requests within thirty (30) calendar days.
• Right to rectification: You have the right to request that inaccurate or incomplete personal data be corrected. Many data fields can be updated directly through your account settings; for others, please contact support.
• Right to erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to overriding legal retention obligations. Note that tk1983 is required by law to retain certain financial and identity data for a minimum retention period regardless of any deletion request.
• Right to restriction of processing: You have the right to request that tk1983 restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data while a correction request is pending.
• Right to data portability: You have the right to request that tk1983 provide your personal data to you in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (for example, marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to object: You have the right to object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming monitoring purposes, subject to tk1983's overriding legitimate grounds.

tk1983 will not charge a fee for processing data rights requests unless they are manifestly unfounded or excessive. Responses will be provided within thirty (30) calendar days of receipt of a valid request, with a possible extension of up to sixty (60) days for complex or multiple requests.

The tk1983 Platform is strictly for adults aged 18 and above. tk1983 does not knowingly collect, store, or process personal data belonging to individuals under the age of 18. Age verification is conducted as part of the registration and KYC process precisely to prevent minors from accessing the Platform.

If tk1983 becomes aware that personal data of a person under the age of 18 has been collected on the Platform, that data will be deleted immediately and the relevant account will be closed. If you are a parent or guardian and you believe that a minor in your care has registered on the Platform, please contact us immediately at [email protected] so that we can take prompt action.

The tk1983 Platform integrates game content and technology from third-party Service Providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game supplied by one of these providers, certain technical session data is transmitted to the provider's systems to enable game delivery and outcome settlement. Each Service Provider operates under its own privacy policy and data-processing agreements with tk1983.

Payment processing services are provided by bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. When you initiate a deposit or withdrawal, the financial data necessary to complete that transaction is transmitted to your selected payment provider. tk1983 does not store complete payment credentials on its own servers. Each payment provider is subject to applicable financial regulations and their own privacy policies.

tk1983 is not responsible for the privacy practices of these third-party providers. We encourage you to review the privacy policies of any third-party service with which you interact through the Platform.

tk1983 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. The most current version of this Policy will always be published at tk1983.app/privacy-policy and will display the effective date of the latest revision.

Where any amendment is material — meaning it significantly changes how we collect, use, or share your personal data — tk1983 will notify active Members via the email address or mobile number registered on their account, or via a prominent notice on the Platform, prior to the change taking effect. Your continued use of the Platform following publication of an amended Policy constitutes your acceptance of the updated terms. If you do not agree to any updated Policy, you must cease using the Platform and may request account closure by contacting support.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data tk1983 holds about you, please contact us using the details below. All data-related communications should be clearly marked "Data Privacy Request" to ensure prompt routing to the appropriate team.

tk1983 is committed to resolving all privacy-related concerns promptly and transparently. If you are not satisfied with the response you receive, you may escalate your concern in writing to the above address, marked for the attention of the Data Protection Team. Escalated complaints will receive a formal acknowledgement within 48 hours and a final resolution within 14 calendar days.